Privacy Policy

Last updated: 12 August 2026

Beluga Stereos respects your privacy and processes personal information responsibly. This notice explains what we collect, why we use it and how to contact us.

Who we are

Beluga Stereos operates from 67 Kingfisher Avenue, Elspark, Germiston, 1418. Privacy enquiries can be sent to accounts@belugastereos.co.za or made by calling +27 62 012 8738.

Information we collect

Depending on how you use our website and services, we may collect your name, contact details, billing and delivery information, order and payment status, vehicle make/model/year, installation details, support messages, website usage information and cookie or device data.

How we use information

• To process orders, payments, deliveries, returns and installation bookings.
• To confirm vehicle compatibility and provide customer support.
• To protect the website, prevent fraud and keep business records.
• To improve our products, services and website.
• To send marketing only where permitted and to honour opt-out requests.
• To meet legal, accounting and regulatory obligations.

Sharing

We may share only the information needed with service providers such as payment processors, couriers, website hosting and support providers, analytics services and professional advisers. We may also disclose information where required by law. We do not sell personal information.

Payments

Online payments are handled by the payment provider selected at checkout. Beluga Stereos does not intentionally store complete card details on this website.

Cookies

The website uses necessary cookies for shopping-cart, account and security functions. Optional analytics or marketing cookies may also be used according to your cookie choices. You can manage available choices through the site’s cookie controls and your browser settings.

Retention and security

We retain information only for as long as reasonably needed for the purpose collected, business records, dispute resolution and legal obligations. We use reasonable administrative and technical safeguards, although no online system can be guaranteed completely secure.

Your choices and rights

You may ask to access or correct your personal information, object to certain processing, withdraw consent where processing relies on consent, or request deletion where applicable. We may need to verify your identity and may retain information where the law requires it.

Updates

We may update this notice when our services or legal requirements change. The latest version will remain on this page.